HyperX Amp USB Sound Card – Virtual 7.1 Surround Sound – Works with PC/PS4 – Plug and Play Audio Upgrade for Stereo… Buy the HyperX CloudX Flight here . Article content continued. 100% Upvoted. Some HyperX Cloud 2 microphones are not even working at all. Driver Easy will scan your computer and detect any problem drivers. So it’s worth checking the mute setting and the connection of your headset. Rachel Acosta. Posts : 14,783. There are various reasons behind the Hyperx cloud 2 mic not working. It was pretty bad. By default, HyperX Amp Chat was set as the primary sound device. In Direct Mode, changes only to one of the Ram sticks seems to work. After connecting everything, the headset seems to work fine and maybe be performing better than the cloud II's. Simply install and run Driver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. The Y splitter costs around $ 3-5 at most. Im an active user of Discord, and i got LOTS of problems with this headset there. 3 But don’t worry; you haven’t wasted your money. But if it still isn’t working you may need to…. They're also built to last. HyperX Amp is a Plug N Play device, and is simple and convenient to use. First, back up critical files on your computer, then follow one of these procedures…. You can update your driver manually or automatically. Before you guys do anything, check the balance. Checked everything “FYI i work as a Data Technician.” Balance is as it should be. The only way to resovle this problem is to reset / reinstall Windows. Working up to 20 meters away from the dongle, the 2.4 GHz solution allowed me to get up and walk to the kitchen while still talking with my friends. Looking at your picture and the one posted in that thread, it looks like there's a wire missing in yours where that lonely hill of solder is. So if you’re one of those whose HyperX Cloud 2 headset lost microphone output quality after Windows 10 upgrade, then you’ve come to the right place. The RAM are in slot 1 and 3. It can be fixed…. Just purchased the new Cloud Alpha S and noticed that when I plug in the USB amp to ps4, I get no audio through the headset. I couldn't find my receipt so the warranty is out of thee question. My own Hyperx Cloud II has a problem with no Bass coming out of the left but LOTS in the right. I know for sure that im going to look for another headset. Hyperx alloy fps - windows key stopped working keyboards the keyboard works fine on any other device, but recently on my main pc, the windows key seems to be bound to volume up, and numlock. But if not, there are two more fixes to try…. The right ear doesn't contain a mic so it only has one wire. Fix: HyperX Cloud 2 Mic not Working. In this post, I am going to teach you how to fix Hyperx cloud 2 mic not working issue. Sound quality is good, you just have to select the right output device. The final nail in the coffin is that Windows Sonic is a virtual 7.1 audio mixer that is included for free in the control panel settings of Windows 10 with more adjustments than the virtual HyperX amp. HyperX Fury RGB 32GB DDR4 3200MHz frequency Page 2 of 2 First 1 2. Just work your way down the list until you find the one that works for you. i think the speaker is loose and need to get in there. I start it, and window appears. If the Hyper X Cloud Stinger’s microphone is working correctly when connected to other devices but is only facing issues on your Windows 10 PC or laptop, then the problem might be with the latter. Accessibility, How do I open the the control panel of the headset, Can anyone help me identify which wires go to the left, Right,Ground. Call Technical Support Monday-Friday 6 a.m.-6 p.m. PT. You’re not alone. Article content. Your HyperX Cloud 2 mic may not be working because it’s disabled or not set as the default device on your computer. If you can’t see any problems with the connectors, try plugging the USB cable into another USB port or using the 3.5mm audio jack connection instead of USB. Ask a Kingston expert. Mohammed elk, Rachel Acosta I quickly figured out that it was the 3D Audio option on the PS5. Headsets. Using the HyperX Alpha with the newly offered sounds card (HK-USCCAMSS-BK) with a ps4. 1) If you are using the USB switcher of your headset, check to make sure that the mute switch hasn’t been activated. Given … Firmware Update Warranty Information; Contact Technical Support. However, eventually the product arrived; after 3 days the left headphone only played very quietly, sent them back to get a replacement only for the exact same thing to happen but with the right ear speaker instead, a month after them being replaced so a refund is not available.. Sooo many places that the problem could be at. Contact Kingston’s customer service for further assistance. 2020-11-17T14:14:05Z Moosa Mahsoom Cannot Address 2nd HyperX Fury RAM RGB. save. 10 comments. If the audio jack of your headset is damaged, you can fix it very easily yourself. You lose around 2 Db. Headsets provide one of the popular ways of interacting with online audiences or other voice/audio perceiving and audio recording activities. how did you take it apart? There are no videos on how to do it so i need some help. 1 (844) 464-9737 (closed) Audio Solocast QuadCast Earbuds Headsets Cloud Revolver … HyperX AMP has been tested and verified to work with HyperX™ headsets including Cloud™, Cloud Stinger™, Cloud Alpha™ and Cloud Revolver™ gaming headsets. share. My IT dept tells me there are not issues in the firewall logs. Can’t Hear Anyone On Discord, Audio Not Working (FIXED) by Fatima Wahab; Jun 12, 2020 ; No Comments; Discord is a communication tool that has a large user-base in the gaming community. For once Everytime you connect something to another device in this example 3 spots in total. As far as the "amp" feature is concerned, I can reach a similar, if not a higher volume, without the HyperX amp. He believes technology should bring users satisfaction, not annoyance, so he writes to help people overcome their tech troubles. 2) Run Driver Easy and click the Scan Now button. The mic on your HyperX Cloud 2 headset won’t work if you’re using an incorrect or outdated driver. It isn't solved. © 2020 iFixit — Licensed under Creative Commons — Privacy — I have ordered a replacement 3.5mm TRRS jack, but haven't yet figured out the correct connections to solder on the jack.... - Kingston HyperX … I have downloaded it separately, uninstalled, and reinstalled several times, to no avail. Is it only PC compatible or am I doing something wrong here . Updating your driver automatically, on the other hand, is very easy. This new gaming-grade wireless headset broadcasts at 2.4GHz and offers up to 30 hours 2 of battery life and 20 meters of wireless range. I got inside and im not sure what to do now. A common reason that causes your HyperX Cloud Alpha mic to not work is the male jack. It may still be working but not the pop up. Lösung: HyperX Cloud 2 Mikrofon geht nicht, [Résolu] Hyperx cloud 2 microphone not working. @alphapeaches, Here's a thread that discusses the inner workings and wiring of these headphones: Can anyone help me identify which wires go to the left, Right,Ground. FOUNTAIN VALLEY, Calif. — HyperX, the gaming division of Kingston Technology, Inc., today announcedit has been chosen as an Acer memory partner for the refreshed Predator Orion desktop series. How to Fix HyperX Cloud Stinger Microphone Not Working Issue. Turning up the microphone volume does not help and this problem has left a number of users frustrated. You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer. HyperX Alpha and USB sound card not working as expected. I'm guessing it sounded terrible because it's intended to be used for human voice. Granted this is written in 2019. 62 people found this helpful. Go to Levels and then Balance, and make sure both speakers are getting input. I got this totally wrong in my original review, somehow. I would install the latest Realtek driver from the Dell downloads (not some other Realtek version). When you use Ram that's not QVL this will always happen Ryzen is particular about it's memory! All rights reserved. Upgrade your Stereo headset with the HyperX amp and get HyperX custom-tuned virtual 7.1 surround sound. report. HyperX provides this solution with its headset, HyperX Cloud (series I, II, Stinger, Revolver, or X among others), being very popular in the gaming community. Home Knowledge Base Others [SOLVED] HyperX Cloud 2 Mic Not Working. It’s possible that I didn’t dig down and check this menu, though I promise that it’s always the first thing I do when I’m reviewing a headset dongle, and I distinctly remember seeing that it didn’t have a 7.1 mode. 1.4 would might work though. no errors, but that seems odd. Hopefully it is. Go into playback settings then click on your headset and select properties. The wires seem to be soldered in place but im not sure if they need to be connected to something else. 4) Select the Recording tab, then right click on any empty place inside the device list and tick Show Disabled Devices. Messed with all the audio settings on ps4 and still nothing. Has the microphone on your HyperX Cloud 2 headset stopped working? The RAM in slot 1 works perfectly. Once you’ve updated the driver for your HyperX Cloud 2 headset, restart your computer. Then just stopped completely. Helpful. PC-USB. HyperX Cloud Alpha S USB amp not working with ps4. 3) Click the Update button next to the headset to download the latest and correct driver for it. Has the microphone on your HyperX Cloud 2 headset stopped working? I understand that this may be the courier and not HyperX. The only explanation to this problem is 2 sided. In fact, most people assume that it’s built specifically to cater to gamers. I got inside and im not sure what to do now. Here is what the wires look like now: http://imgur.com/a/AVEv1. 2) In Control Panel, select Large icons from the View by drop down menu. Basicly i noticed when i wiggled the wire and the Jack 3.5 in the dongle moved that sound would get worse. Copyright © 2009-2020 Easeware Technology Limited. Then, after you’ve reset or reinstalled Windows, reinstall your headset as per the supplied instructions. This device comes with a headset, removable microphone, and an inline USB audio controller and is compatible with most computing devices. There are no videos on how to do it so i need some help. HyperX Amp USB Sound Card . I couldn't find my receipt so the warranty is out of thee question. Dongle - JACK. Hi I have been using my HyperX Cloud 2 for several weeks now. Email. Im not happy about the way that Kingston decided to make this one. Designed for immersive in-game audio experiences, Cloud II Wireless features HyperX custom-tuned virtual 7.1 surround sound 1 and 53mm drivers delivering rich and clear sound for gaming, working from home and schooling from home. Terms — Model number: KHX-HSCP-RD, Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. but, not slot 3. If it does, then you’ve solved the problem. The HyperX Amp however, indeed supports both stereo and 7.1 modes. Plus the 7.1 button finally worked. HyperX’s lone blurb about the Amp on www.hyperxgaming.com SOUND QUALITY. The manual process is time consuming, technical and risky, so we won’t cover it here. @patli Take a look at this thread: How do I open the the control panel of the headset, 10/13/2017 by The RAM are in slot 1 and 3. I've been using an HyperX Cloud Revolver S for a couple years now and it hasn't let me down since. Read more. So im losing a total of 6 Decibel. My Computers. Unfortunately, just like the Cloud II/MH752 dongle, the HyperX Amp USB is NOT a true 7.1 audio device. Working closely to create a premium gaming experience, Acer is HyperX’s first strategic partner to feature 3600MHz 1 high-frequency memory in its Predator Orion 9000 gaming … Dude. It features audio and microphone volume control, premium 7.1 surround sound and microphone mute control. HyperX made sure the Cloud Alpha sounds great for PC gamers with a dual-chamber driver design for optimal audio performance. Then right click it again and select Set as Default Device. Posts : 1,937. Which is up to the product holder to replace if its the dongle. Now that the microphone of your headset is enabled and set as the default device, try it and see if it works. I changed the sound device to HyperX Amp Game, and got the sound I was hoping for. I thought that was a function of Realtek rather than MaxxAudio but since you don't have Realtek installed you don't have jack sensing. Damaged headphone cords and cables can also cause issues with the mic and it stops working. Mechanical keyboard with hot-swappable Gateron optical key switches. hide. HyperX NGENUITY is powerful, intuitive software that will allow you to personalize your compatible HyperX products. For some reason, my right was on 0 and my left was normal, so only left played sound. This is incredibly frustrating; you bought the headset so you could talk to people on it, and now you can’t! Your operating system may have corrupted files or configurations that are preventing the mic on your HyperX Cloud 2 headset from working properly. If it is, great. The dongle or the Y Splitter used is being faulty. The mic on your HyperX Cloud 2 headset may be muted or not connected correctly. Microphone - Headset. Here’s how to use it. I also notice my Avid Services are not running in my app tray, and I have to start those manually. Many users have had the same problem occurring randomly–even the first time they use the headset. Then just stopped completely. Then log in again and see if the microphone is working. Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. So you should update the driver to see if that fixes the issue. Today i am looking at perhaps the most minimalistic gaming keyboard that i have used yet, but not so minimalistic that the styling would make anyone wonder if it was made for gaming, the hyperx … Some of the reasons are due to. One ear, the one with the mic, has an extra wire in it for the mic. 3 minutes read. To re-enable it and set it as the default device: 1) Hold down the Windows logo key and press the R key on your keyboard at the same time to bring up the Run dialog, then type “control” and press Enter. my window curtain decided to knock the headset off the shelf and the right ear sounds really tinny and no bass comes from it now. If that doesnt work, try using a different usb port and then try unplugging and replugging in your 3.5mm jack into the usb dongle. Nor do we recommend it unless you have excellent computer knowledge. This is incredibly frustrating; you bought the headset so you could talk to people on it, and now you can’t! Questions about a Kingston product you already own? “Decibel” Which is the meassurement of the active line between what it can broadcast. 2) Check all the connectors to make sure they’re all seated properly. You’re not alone. Jonny, a Microsoft Certified Professional, is a technical writer and technology enthusiast who still fiddles with computers and tech toys in his spare time. The second side is that the headset is so low grade inside when put together that it falls apart from a little shaking. The headset is barely 2 months old. The dongle isnt replaceable since you would need a new cable. 5) Right click the Headset Microphone and select Enable. One side is. If NONE of those work, its the headset... 01/29/2019 by However, a few days ago, the cable got stuck, bent and the tip of the 3.5mm TRRS headphone jack split in two. To check if the cord is damaged, inspect it from top to bottom and … Email Technical Support Complete a short form to submit a request by email. Apparently it's confusing in there. Jump to page: solarstarshines. The Kingston HyperX Cloud II Gaming Headset is a headset designed by Kingston. This thread is archived. Here are four fixes for you to try. The convenient, clippable audio control box keeps your controls close, so you can quickly mute the mic and adjust audio and mic volume. Is the mic on your headset working now? Windows 10 New 01 Jan 2016 #1. (This requires the Pro version — if you don’t already have it, you’ll be prompted to upgrade when you click Update All.). It's supposed to have one wire. If you’ve tried all these fixes, and the mic on your HyperX Cloud 2 headset still isn’t working, it’s probably a hardware issue. The RAM in slot 1 works perfectly. The Windows installed High Definition Audio driver is a generic, basic function, driver. It’s a standard stereo device in Windows and its only capable of taking in 2 … So i decided id take the thing apart and try to fix it myself. 01/02/2019 by But if it isn’t, there are still a few things you can try…. By Kevin Arrows July 20, 2018. I thought it would be more durable than others for the price they want for it. Everything installed fine, but Avid link is not launching. HyperX Alloy Origins Core is not working with Ngenuity Keyboards I just got my HyperX Alloy Origins Core keyboard today and was hoping to set up some custom profiles with it on Ngenuity, but when it asks for a firmware update it just gets stuck on the Updating 1 minute screen. Headset has never been dropped on the floor or hit to make enought impact on it to wiggle wires around. Audio settings issue; Connections are not correct; Use of microphone is not selected; But you don’t need to worry. Flippy Flip, i've just excperienced this, no sound in the right ear, no matter how i move the cord theres no sound, pls help. So i decided id take the thing apart and try to fix it myself. Many users have had the same problem occurring randomly–even the first time they use the headset. If there is any amplification, it is not noticeable. You may not have to try them all. However, I was pretty confused when I booted up my PS5 for the first time : Everything sounded weird and out-of-place, lack of power, muffled voices, sound effect that felt very weak. In Direct Mode, changes only to one of the Ram sticks seems to work. Go through this tutorial and find out how to fix the headphone jack. First of all, make sure the microphone mute button on the dongle is not switched on. Windows 10 Pro X64 New 4 Weeks Ago #12. Windows 10 New 4 Weeks Ago #11. Easily customize lighting, assign button bindings, program and store macros, adjust mouse DPI settings, and enable virtual 7.1 surround sound.