If it is affected by the recall program, the manufacturer will then arrange an engineer visit to modify your appliance. The affected Whirlpool brands are: - Hotpoint The fault is caused by excess fluff coming into contact with the heating element, which cause the machine to set alight. Jeff Noel, vice president of Whirlpool, said: “People’s safety is our top priority, which is why we are expanding this important campaign. Updated 1035 GMT (1835 HKT) July 22, 2019. Customers can choose to have their machine either replaced or have their existing machine modified. The US-based Whirlpool said anyone with an affected dryer should unplug it immediately. This followed the publication of the Office for Product Safety and Standards report into Whirlpool dryer fires in … But you also need the serial number to check if your machine is affected - not just the model number. To see all content on The Sun, please use the Site Map. There have been 1.7m products modified. Browse the full range of Tumble Dryers at Samsung UK. Britain's Press Association news agency reported that executives from the company told lawmakers the true number of affected units could be 800,000. You should also unplug the machine immediately until it's fixed or replaced. This is despite the Whirlpool previously admitting that these machines are also a fire-risk. Neither Whirlpool or the government would tell The Sun how many affected models there are in total or how many were in the UK. HERE'S how to know if your dryer is on the faulty list: Whirlpool, which owns the Hotpoint brands, says it has identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. They can also pay to upgrade to a newer model. Pictured: One of the burnt out dryers. As part of the recall, which starts on July 11, customers with these unmodified machines will be given four different options as follows: With all of these options, where necessary, Whirlpool says it will arrange free-of-charge collection and disposal of your old dryer. So, serious problem then! The potentially faulty machines come under the brand names of Creda, Hotpoint, Indesit, Proline and Swan. You can find up-to-date information on the UK government’s product recall page here.. Beko. A full recall of remaining fire-prone dryers is launched, four years after the safety issue first emerged. "We value our customers more than anything and we recognise that we let many of you down. Indesit have identified a potential concern with two types of tumble dryers (condenser and vented dryers) manufactured between April 2004 and September 2015. Whirlpool has begun a recall of an estimated 500,000 tumble dryers over fire risk concerns - after it was ordered by the government to take action. View our online Press Pack. You can do this by locating the serial code and model number (found on the back of the dryer or on the back of the dryer door) and entering it onto the online checkers at safety.hotpoint.eu or safety.indesit.eu or safety-swan.eu. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Whirlpool-owned tumble dryer fires More than 100 Creda, Hotpoint, Indesit, Proline and Swan tumble dryer models (all brands owned by Whirlpool) made between April 2004 and October 2015 could pose a fire risk. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. The company said models sold in the UK between October 2014 and Model ADE70C(FR) ADE70CX(FR) ADE790CXFR ALE600VX(FR) ALE60V(FR) ALE60VX(FR) ALE700CXFR ALE70C(FR) ALE70CX(FR) ALE790CXFR AQC8BF7T1(AUS) AQC8BF7T1/(FR) AQC9BF5S AQC9BF5SZ1UK AQC9BF5T … In the meantime, unplug your appliance and do not use it until the modification has been completed. Compare Tumble Dryer models by type, size, specs and other features that matter to you. The Government is set to step in an order a recall of half a million Whirlpool tumble dryers amid claims the company is not being straight with customers over fire safety risks. The affected brands are: Hotpoint Indesit Creda They are activating an extensive consumer outreach and service action plan You deserved better from us and for this we apologise to you all.". Why are the dryers being recalled? Under the recall, British consumers with an unmodified, affected tumble dryer will be entitled to a new replacement machine. WHIRLPOOL has finally launched a recall scheme for up to 80,000 fire-risk tumble dryers after the government made an "unprecedented" move to force it into action. In recent years, 54 fires have been logged, three of which were in models that had already been modified, PA added. Instead, it told customers the appliances could be used if they weren't left unattended. Whirlpool say that 65,000 more machines have been either been replaced or modified since the notice was issued in July. Customers with affected dryers will be offered a free replacement or modification, or a refund based on the age of the model, the company said. Whirlpool is recalling tumble dryers over fire risk concerns after it was ordered by the government to take action. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Find answers to service and warranty questions or how to contact Support. The following products have been recalled due to safety concerns. Therefore, if you have purchased an 8kg or 9kg Beko or Blomberg Condenser Tumble Dryer between May 2012 and May 2013 then please follow the simple steps outlined below:. Do you have a story for The Sun Online Money team? All models of vented and condensing tumble dryers produced by Whirlpool between April 1, 2004 and September 30, 2015 are likely to be recalled. Home appliance maker Whirlpool has launched a recall of hundreds of thousands of tumble dryers from UK homes, years after it emerged they are at risk of catching fire. Hotpoint, Indesit, Creda, Swan and Proline dryers are affected by a build up of lint at the rear seal of the machine. This recall was initiated in November 2015. They consist of vented and condenser tumble dryers made between April 2004 and September 2015. It has released a full list on the Whirlpool website of the affected models. The affected tumble dryers have the Hotpoint, Indesit, Creda and Proline brand attached to it and were sold to customers between April 2004 and October 2015. Email us at money@the-sun.co.uk, Aldi shoppers furious after discovering Kevin pyjamas are wrong sizes, Morrisons shopper spots toy clearance sale with 40% off prams and Tefal kitchens, Asda is selling a giant sausage roll pig in blanket that serves TEN people, Millions of workers miss pension top-ups - how to boost your retirement savings, Aldi's Christmas stocking filler range includes Disney toys and family games, ©News Group Newspapers Limited in England No. has analysed the list and reckons there are a whopping 627 models in total - just over 300 of which it believes have been sold in the UK. Tumble Dryers to Avoid. According to consumer watchdog Which? Under the recall, consumers with an unmodified, affected tumble dryer will be entitled to a new replacement machine. As part of this review Creda have identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. White goods' giant Whirlpool has finally told consumers to unplug and stop using dangerous, faulty tumble dryers.. revealed that it had spoken to 30 people who say their "fixed" tumble dryers have caught fire, produced smoke or the smell of burning. The issue relates to more than 600 models of vented and condenser tumble dryers made by Hotpoint, Indesit, Creda, Swan and Proline - all part of the Whirlpool brand - … The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. "Safety is our top priority and tackling the issue with our tumble dryers has been one of the biggest challenges we have ever faced," Jeff Noel said in a statement. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, Hundreds of Whirlpool related tumble dryers have caught on fire since 2004, These burnt out appliances were pulled out of a house fire, Watch this Hotpoint tumble dryer as it catches fire​ ​in the middle of, It comes after more than 5million dryers required modifying, concerns were first raised over the safety of the machines, It means that up to 735,000 faulty machines, unplug the machine immediately until it's fixed or replaced, previously admitting that these machines are also a fire-risk, revealed that it had spoken to 30 people who say their "fixed" tumble dryers have caught fire, Independent Press Standards Organisation (IPSO). The fault in the dryers could lead to fires if excess fluff comes into contact with the … Which tumble dryers have been recalled? Important Product Safety Notices: Please check here to see if your appliance is affected by our appliance safety recalls. Following government intervention, Whirlpool has now agreed to finally recall the up to 800,000 faulty tumble dryers that could catch fire, some four years after safety concerns were first raised. It comes after more than 5million dryers required modifying in the wake of hundreds of fires. If you have a Whirlpool tumble dryer, this is what you need to know. The move was mandated by the UK government last month and follows the discovery that around 500,000 Hotpoint, Indesit, Creda, Swan and Proline-branded dryers produced between 2004 and 2015 were affected by the fault. It's been four years since concerns were first raised over the safety of the machines. If you do find that your machine is a risk, you should contact the company on 0800 151 0905 for the UK or 1800 804320 for Ireland. It means that up to 735,000 faulty machines may still be being used. Whirlpool admits 800,000 tumble dryers could catch fire in mass recall The company has admitted that it had logged 54 fires in its tumble dryers, including three incidents with updated models mirror Anyone with an affected dryer must unplug it immediately and stop using it and contact the manufacturer "as a matter of urgency". So far, it has modified 1.7million machines out of the 5.3million units manufactured between April 2004 and September 2015. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. Links to software updates, manuals, specifications, and answers are … Currys, the owner of the Logik brand name, has issued a recall on one model of tumble dryer sold by the retailer.. For other inquiries, Contact Us. Hotpoint, Indesit, Creda, Ariston, Swan and Proline brand condenser and vented Tumble Dryers manufactured between April 2004 and September 2015. In November 2015, Whirlpool launched what it called a "modification" scheme to fix at-risk machines. In May 2019, the government's Office for Product Safety and Standards (OPSS) concluded that the modification is "effective" and that customers who have had their tumble dryers modified can continue to use them safely. (CNN)Home appliance maker Whirlpool has launched a recall of hundreds of thousands of tumble dryers from UK homes, years after it emerged they are at risk of catching fire. If possible have the brand and model of your tumble dryer available. There are a whopping 627 models in total - … At the time, bosses said between 500,000 and 800,000 potentially dangerous tumble dryers could still be in people's homes. To inquire about a licence to reproduce material, visit our Syndication site. The dryers are said to pose a fire risk and owners of the LVD7W15 model Logik tumble dryer are advised to cease using them immediately. Our review found a potential safety issue in Indesit’s tumble dryers concerning the build-up of lint. The high risk models include those from bands including Hotpoint, Creda, Indesit, Proline and Swan, and consist of vented and condenser tumble dryers made between April 2004 … The makers of Hotpoint and Indesit changed its advice after pressure from our Total Recalls campaign, which has called for a number of measures to improve white goods’ safety.. UPDATE JULY 2019: Whirlpool have released a full list of the affected models, available to view here: https://safety.hotpoint.eu/img/affected-dryers.pdf Details. This should be on the same tag. some 113 different models of tumble dryer are thought to be affected by the fault which was revealed last year, leading to a … “We are committed to doing the right thing for our consumers and will continue to take every action possible to resolve this issue. Indesit/Hotpoint tumble dryer recall March 22, 2017 This safety notification is an amendment to the original safety notice of 24 November 2015. Whirlpool ordered to recall 500,000 tumble dryers over fire risk ‘Unprecedented’ action comes after machines were blamed for 750 blazes over 11-year period. If your machine doesn't have a green sticker, you need to check if it's faulty. Model … This is in addition (although not connected) to the fault in tumble dryers that caused a huge recall earlier this year. See the box above for more information. WHIRLPOOL has finally revealed the tumble dryer models that could be a fire-risk - and hundreds of thousands could still be in people's homes. The problem first came to light in November 2015 when it emerged that the heating elements of some dryers could cause fires when they came into contact with excess lint, but Whirlpool initially chose not to issue a general recall. If your dryer has already been replaced or modified by Whirlpool you don't need to do anything. You can then use Whirlpool's online tool to check if your machine is affected. It affects certain models made between 2004 and 2015 that were sold under the Indesit, Hotpoint, Creda, Swan and Proline brands. This will be delivered and installed, with the old one removed, all at no cost. You can find a full list of the affected models below, but the best way to check if your model is affected is by clicking on the below button and following a few simple steps. Dryers Support helps users troubleshoot common issues. Description: 6 and 7 kg condenser tumble dryers manufactured between May 2012 and October 2012. “The crucial message is please contact us immediately if you still own one of these tumble dryers and haven’t already had it modified or replaced by us.”, We pay for your stories! The fault is apparently caused by excess fluff coming into contact with the heating element. Whirlpool said it had logged 54 fires in its tumble dryers in recent years, and said three of the models involved had already been updated. You can find the model number of your machine on the tag located either on the back of the dryer door or in the recess of the dryer door. Check the model and serial number of your 8kg or 9kg Beko or Blomberg Condenser Tumble Dryer by clicking on the button below. Last month the government ordered a recall of 500,000 tumble dryers, four years after fire safety concerns were first raised by the US home appliance maker. The issue relates to more than 600 models of vented and condenser tumble dryers made by Hotpoint, Indesit, Creda, Swan and Proline - all part of the Whirlpool brand - between 2004 and 2015. Consumer group Which? Earlier this year, consumer group Which? Daily Coronavirus Briefing. 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