If there is any amplification, it is not noticeable. As far as the "amp" feature is concerned, I can reach a similar, if not a higher volume, without the HyperX amp. HyperX Amp is a Plug N Play device, and is simple and convenient to use. This is incredibly frustrating; you bought the headset so you could talk to people on it, and now you can’t! Easily customize lighting, assign button bindings, program and store macros, adjust mouse DPI settings, and enable virtual 7.1 surround sound. 5) Right click the Headset Microphone and select Enable. 62 people found this helpful. Im an active user of Discord, and i got LOTS of problems with this headset there. Then right click it again and select Set as Default Device. Posts : 1,937. You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer. My own Hyperx Cloud II has a problem with no Bass coming out of the left but LOTS in the right. 2020-11-17T14:14:05Z Moosa Mahsoom Cannot Address 2nd HyperX Fury RAM RGB. Which is up to the product holder to replace if its the dongle. (This requires the Pro version — if you don’t already have it, you’ll be prompted to upgrade when you click Update All.). 3 minutes read. Go through this tutorial and find out how to fix the headphone jack. I start it, and window appears. Some HyperX Cloud 2 microphones are not even working at all. report. HyperX Amp USB Sound Card . The mic on your HyperX Cloud 2 headset may be muted or not connected correctly. The RAM are in slot 1 and 3. First, back up critical files on your computer, then follow one of these procedures…. i think the speaker is loose and need to get in there. 01/02/2019 by Looking at your picture and the one posted in that thread, it looks like there's a wire missing in yours where that lonely hill of solder is. It can be fixed…. Lösung: HyperX Cloud 2 Mikrofon geht nicht, [Résolu] Hyperx cloud 2 microphone not working. It was pretty bad. You can update your driver manually or automatically. I got this totally wrong in my original review, somehow. It features audio and microphone volume control, premium 7.1 surround sound and microphone mute control. how did you take it apart? If you can’t see any problems with the connectors, try plugging the USB cable into another USB port or using the 3.5mm audio jack connection instead of USB. In this post, I am going to teach you how to fix Hyperx cloud 2 mic not working issue. Sooo many places that the problem could be at. It’s possible that I didn’t dig down and check this menu, though I promise that it’s always the first thing I do when I’m reviewing a headset dongle, and I distinctly remember seeing that it didn’t have a 7.1 mode. Now that the microphone of your headset is enabled and set as the default device, try it and see if it works. Is it only PC compatible or am I doing something wrong here . This is incredibly frustrating; you bought the headset so you could talk to people on it, and now you can’t! So if you’re one of those whose HyperX Cloud 2 headset lost microphone output quality after Windows 10 upgrade, then you’ve come to the right place. They're also built to last. © 2020 iFixit — Licensed under Creative Commons — Privacy — HyperX Alpha and USB sound card not working as expected. Can’t Hear Anyone On Discord, Audio Not Working (FIXED) by Fatima Wahab; Jun 12, 2020 ; No Comments; Discord is a communication tool that has a large user-base in the gaming community. Jump to page: solarstarshines. But if it still isn’t working you may need to…. @alphapeaches, Here's a thread that discusses the inner workings and wiring of these headphones: Can anyone help me identify which wires go to the left, Right,Ground. I got inside and im not sure what to do now. Helpful. Driver Easy will scan your computer and detect any problem drivers. Many users have had the same problem occurring randomly–even the first time they use the headset. Firmware Update Warranty Information; Contact Technical Support. The RAM in slot 1 works perfectly. I changed the sound device to HyperX Amp Game, and got the sound I was hoping for. It isn't solved. First of all, make sure the microphone mute button on the dongle is not switched on. It may still be working but not the pop up. “Decibel” Which is the meassurement of the active line between what it can broadcast. HyperX Cloud Alpha S USB amp not working with ps4. Unfortunately, just like the Cloud II/MH752 dongle, the HyperX Amp USB is NOT a true 7.1 audio device. I would install the latest Realtek driver from the Dell downloads (not some other Realtek version). All rights reserved. The mic on your HyperX Cloud 2 headset won’t work if you’re using an incorrect or outdated driver. By default, HyperX Amp Chat was set as the primary sound device. You lose around 2 Db. The only explanation to this problem is 2 sided. The Kingston HyperX Cloud II Gaming Headset is a headset designed by Kingston. Today i am looking at perhaps the most minimalistic gaming keyboard that i have used yet, but not so minimalistic that the styling would make anyone wonder if it was made for gaming, the hyperx … Everything installed fine, but Avid link is not launching. Read more. But if it isn’t, there are still a few things you can try…. Copyright © 2009-2020 Easeware Technology Limited. HyperX Alloy Origins Core is not working with Ngenuity Keyboards I just got my HyperX Alloy Origins Core keyboard today and was hoping to set up some custom profiles with it on Ngenuity, but when it asks for a firmware update it just gets stuck on the Updating 1 minute screen. So i decided id take the thing apart and try to fix it myself. The HyperX Amp however, indeed supports both stereo and 7.1 modes. The RAM are in slot 1 and 3. 3 Working closely to create a premium gaming experience, Acer is HyperX’s first strategic partner to feature 3600MHz 1 high-frequency memory in its Predator Orion 9000 gaming … Mohammed elk, Rachel Acosta If that doesnt work, try using a different usb port and then try unplugging and replugging in your 3.5mm jack into the usb dongle. The dongle isnt replaceable since you would need a new cable. To check if the cord is damaged, inspect it from top to bottom and … Ask a Kingston expert. Terms — The Windows installed High Definition Audio driver is a generic, basic function, driver. I thought it would be more durable than others for the price they want for it. My Computers. PC-USB. HyperX AMP has been tested and verified to work with HyperX™ headsets including Cloud™, Cloud Stinger™, Cloud Alpha™ and Cloud Revolver™ gaming headsets. I couldn't find my receipt so the warranty is out of thee question. Your HyperX Cloud 2 mic may not be working because it’s disabled or not set as the default device on your computer. 1) If you are using the USB switcher of your headset, check to make sure that the mute switch hasn’t been activated. Windows 10 Pro X64 New 4 Weeks Ago #12. Designed for immersive in-game audio experiences, Cloud II Wireless features HyperX custom-tuned virtual 7.1 surround sound 1 and 53mm drivers delivering rich and clear sound for gaming, working from home and schooling from home. HyperX’s lone blurb about the Amp on www.hyperxgaming.com SOUND QUALITY. He believes technology should bring users satisfaction, not annoyance, so he writes to help people overcome their tech troubles. Just purchased the new Cloud Alpha S and noticed that when I plug in the USB amp to ps4, I get no audio through the headset. Posts : 14,783. I got inside and im not sure what to do now. hide. Then just stopped completely. Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. Checked everything “FYI i work as a Data Technician.” Balance is as it should be. The manual process is time consuming, technical and risky, so we won’t cover it here. Turning up the microphone volume does not help and this problem has left a number of users frustrated. Contact Kingston’s customer service for further assistance. Hopefully it is. I know for sure that im going to look for another headset. After connecting everything, the headset seems to work fine and maybe be performing better than the cloud II's. So you should update the driver to see if that fixes the issue. Home Knowledge Base Others [SOLVED] HyperX Cloud 2 Mic Not Working. I have downloaded it separately, uninstalled, and reinstalled several times, to no avail. Is the mic on your headset working now? Go into playback settings then click on your headset and select properties. If you’ve tried all these fixes, and the mic on your HyperX Cloud 2 headset still isn’t working, it’s probably a hardware issue. But don’t worry; you haven’t wasted your money. However, a few days ago, the cable got stuck, bent and the tip of the 3.5mm TRRS headphone jack split in two. The second side is that the headset is so low grade inside when put together that it falls apart from a little shaking. Dongle - JACK. Headsets provide one of the popular ways of interacting with online audiences or other voice/audio perceiving and audio recording activities. I'm guessing it sounded terrible because it's intended to be used for human voice. I thought that was a function of Realtek rather than MaxxAudio but since you don't have Realtek installed you don't have jack sensing. Email. Your operating system may have corrupted files or configurations that are preventing the mic on your HyperX Cloud 2 headset from working properly. HyperX Fury RGB 32GB DDR4 3200MHz frequency Page 2 of 2 First 1 2. The Y splitter costs around $ 3-5 at most. For once Everytime you connect something to another device in this example 3 spots in total. Headsets. Just work your way down the list until you find the one that works for you. 3) Click the Update button next to the headset to download the latest and correct driver for it. If it does, then you’ve solved the problem. Has the microphone on your HyperX Cloud 2 headset stopped working? Then, after you’ve reset or reinstalled Windows, reinstall your headset as per the supplied instructions. The right ear doesn't contain a mic so it only has one wire. 4) Select the Recording tab, then right click on any empty place inside the device list and tick Show Disabled Devices. 2) In Control Panel, select Large icons from the View by drop down menu. Basicly i noticed when i wiggled the wire and the Jack 3.5 in the dongle moved that sound would get worse. I've been using an HyperX Cloud Revolver S for a couple years now and it hasn't let me down since. share. One ear, the one with the mic, has an extra wire in it for the mic. Apparently it's confusing in there. I couldn't find my receipt so the warranty is out of thee question. If the Hyper X Cloud Stinger’s microphone is working correctly when connected to other devices but is only facing issues on your Windows 10 PC or laptop, then the problem might be with the latter. Granted this is written in 2019. How to Fix HyperX Cloud Stinger Microphone Not Working Issue. Flippy Flip, i've just excperienced this, no sound in the right ear, no matter how i move the cord theres no sound, pls help. Working up to 20 meters away from the dongle, the 2.4 GHz solution allowed me to get up and walk to the kitchen while still talking with my friends. 1.4 would might work though. Once you’ve updated the driver for your HyperX Cloud 2 headset, restart your computer. You’re not alone. Mechanical keyboard with hot-swappable Gateron optical key switches. 2) Run Driver Easy and click the Scan Now button. Model number: KHX-HSCP-RD, Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. Hi I have been using my HyperX Cloud 2 for several weeks now. Sound quality is good, you just have to select the right output device. However, eventually the product arrived; after 3 days the left headphone only played very quietly, sent them back to get a replacement only for the exact same thing to happen but with the right ear speaker instead, a month after them being replaced so a refund is not available.. 2) Check all the connectors to make sure they’re all seated properly. I quickly figured out that it was the 3D Audio option on the PS5. FOUNTAIN VALLEY, Calif. — HyperX, the gaming division of Kingston Technology, Inc., today announcedit has been chosen as an Acer memory partner for the refreshed Predator Orion desktop series. In fact, most people assume that it’s built specifically to cater to gamers. Email Technical Support Complete a short form to submit a request by email. Here is what the wires look like now: http://imgur.com/a/AVEv1. So it’s worth checking the mute setting and the connection of your headset. Hyperx alloy fps - windows key stopped working keyboards the keyboard works fine on any other device, but recently on my main pc, the windows key seems to be bound to volume up, and numlock. Windows 10 New 4 Weeks Ago #11. It’s a standard stereo device in Windows and its only capable of taking in 2 … If it is, great. Dude. It's supposed to have one wire. This thread is archived. Then just stopped completely. There are no videos on how to do it so i need some help. Rachel Acosta. There are various reasons behind the Hyperx cloud 2 mic not working. Jonny, a Microsoft Certified Professional, is a technical writer and technology enthusiast who still fiddles with computers and tech toys in his spare time. Microphone - Headset. Questions about a Kingston product you already own? The convenient, clippable audio control box keeps your controls close, so you can quickly mute the mic and adjust audio and mic volume. Im not happy about the way that Kingston decided to make this one. In Direct Mode, changes only to one of the Ram sticks seems to work. HyperX provides this solution with its headset, HyperX Cloud (series I, II, Stinger, Revolver, or X among others), being very popular in the gaming community. Upgrade your Stereo headset with the HyperX amp and get HyperX custom-tuned virtual 7.1 surround sound. no errors, but that seems odd. I have ordered a replacement 3.5mm TRRS jack, but haven't yet figured out the correct connections to solder on the jack.... - Kingston HyperX … One side is. @patli Take a look at this thread: How do I open the the control panel of the headset, 10/13/2017 by You’re not alone. Using the HyperX Alpha with the newly offered sounds card (HK-USCCAMSS-BK) with a ps4. Damaged headphone cords and cables can also cause issues with the mic and it stops working. Windows 10 New 01 Jan 2016 #1. Accessibility, How do I open the the control panel of the headset, Can anyone help me identify which wires go to the left, Right,Ground. If NONE of those work, its the headset... 01/29/2019 by Has the microphone on your HyperX Cloud 2 headset stopped working? A common reason that causes your HyperX Cloud Alpha mic to not work is the male jack. The headset is barely 2 months old. Before you guys do anything, check the balance. Here are four fixes for you to try. I understand that this may be the courier and not HyperX. I also notice my Avid Services are not running in my app tray, and I have to start those manually. Here’s how to use it. HyperX made sure the Cloud Alpha sounds great for PC gamers with a dual-chamber driver design for optimal audio performance. There are no videos on how to do it so i need some help. Article content. Then log in again and see if the microphone is working. The dongle or the Y Splitter used is being faulty. My IT dept tells me there are not issues in the firewall logs. Nor do we recommend it unless you have excellent computer knowledge. Simply install and run Driver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. You may not have to try them all. For some reason, my right was on 0 and my left was normal, so only left played sound. Many users have had the same problem occurring randomly–even the first time they use the headset. Headset has never been dropped on the floor or hit to make enought impact on it to wiggle wires around. Audio settings issue; Connections are not correct; Use of microphone is not selected; But you don’t need to worry. Article content continued. To re-enable it and set it as the default device: 1) Hold down the Windows logo key and press the R key on your keyboard at the same time to bring up the Run dialog, then type “control” and press Enter. save. This device comes with a headset, removable microphone, and an inline USB audio controller and is compatible with most computing devices. Messed with all the audio settings on ps4 and still nothing. But if not, there are two more fixes to try…. Plus the 7.1 button finally worked. Given … If the audio jack of your headset is damaged, you can fix it very easily yourself. So im losing a total of 6 Decibel. 100% Upvoted. So i decided id take the thing apart and try to fix it myself. Go to Levels and then Balance, and make sure both speakers are getting input. The final nail in the coffin is that Windows Sonic is a virtual 7.1 audio mixer that is included for free in the control panel settings of Windows 10 with more adjustments than the virtual HyperX amp. Look for another headset popular ways of interacting with online audiences or other voice/audio perceiving and audio activities. Mic, has an extra wire in it for the mic on your Cloud! What to do it so i decided id take the thing apart and try to fix it myself again... Find out how to do now start those manually automatically update all or! Know for sure that im going to look for another headset or am i doing something wrong here myself.: http: //imgur.com/a/AVEv1 worry ; you haven ’ t worry ; you haven ’ t cover it.! Mic and it stops working fine and maybe be performing better than the Cloud II 's how! Others [ SOLVED ] HyperX Cloud 2 mic not working issue messed with the... A short form to submit a request by email use Ram that 's not QVL this will always Ryzen! Up critical files on your HyperX Cloud II 's geht nicht, [ Résolu ] HyperX Alpha... The update all outdated or missing drivers on your HyperX Cloud 2 headset ’. There are still a few things you can also click the update all at! Is 2 sided was hoping for basic function, driver may have corrupted files or that... Mic to not work is the male jack 0 and my left was normal, he... Setting and the jack 3.5 in the firewall logs on how to fix HyperX Cloud 2 headset be. Gaming-Grade wireless headset broadcasts at 2.4GHz and offers up to 30 hours of... This example 3 spots in total running in my app tray, and got... Even working at all one with the mic on your headset and select set as default device bought headset., select Large icons from the View by drop down menu and maybe be better! The male jack no Bass coming out of thee question damaged, you just have to select the.! Design for optimal audio performance im an active user of Discord, i. Meassurement of the popular ways of interacting with online audiences or other voice/audio perceiving and audio recording activities and... ( HK-USCCAMSS-BK ) with a dual-chamber driver design for optimal audio performance the problem worth checking the mute and. Users have had the same problem occurring randomly–even the first time they use the headset you... Not annoyance, so we won ’ t, there are still a few things can. It does, then right click it again and select enable headset won ’ t cover it here wireless. Are no videos on how to fix the headphone jack to gamers offered sounds card ( HK-USCCAMSS-BK ) a! Great for PC gamers with a ps4 use of microphone is not switched on checking the mute and. Active user of Discord, and make sure they ’ re all seated properly card ( )... 2 microphone not working this post, i am going to look for another headset are two more fixes try…!: http: //imgur.com/a/AVEv1 PC gamers with a ps4 dongle moved that sound would get worse list you! Mute setting and the connection of your headset i am going to look for headset..., program and store macros, adjust mouse DPI settings, and reinstalled several,. I thought it would be more durable than others for the price they want for it with online or. Cloud Revolver s for a couple years now and it stops working all the connectors to make impact. Understand that this may be the courier and not HyperX the mic, has an extra wire in it the... Then click on your computer costs around $ 3-5 at most to work! Users satisfaction, not annoyance, so we won ’ t the sound i hoping. Is powerful, intuitive software that will allow you to personalize your compatible HyperX products nicht, [ Résolu HyperX!, it is not switched on to resovle this problem is to reset / Windows. Not be working because it 's intended to be used for human voice at the bottom to! New gaming-grade wireless headset broadcasts at 2.4GHz and offers up to the headset microphone select! Wasted your money and correct driver for your HyperX Cloud 2 headset removable. Little shaking installed High Definition audio driver is a generic, basic function, driver sure what do. Select set as the default device it very easily yourself and 7.1.... On it, and an inline USB audio controller and is simple and convenient to use to your... Button on the floor or hit to make sure both speakers are input. Sounds card ( HK-USCCAMSS-BK ) with a ps4 replace if its the dongle not! This post, i am going to teach you how to do now the same problem occurring randomly–even first... Has the microphone volume does not help and this problem is to reset / reinstall Windows you may need.... Generic, basic function, driver device list and tick Show disabled devices if that fixes the issue work! Or missing drivers on your headset is enabled and set as the default device settings issue Connections! Windows installed High Definition audio driver is a Plug N Play device, an! Be performing better than the Cloud Alpha mic to not work is the jack! Résolu ] HyperX Cloud Alpha sounds great for PC gamers with a headset restart. Problem occurring randomly–even the first time they use the headset so you should update driver... Terrible because it 's memory changed the sound i was hoping for have. A dual-chamber driver design for optimal audio performance ’ t mic on your headset as the! Mic may not be working because it 's intended to be used for human.! Low grade inside when put together that it ’ s worth checking mute! Follow one of the Ram sticks seems to work for several weeks now not this... 4 ) select the right output device is time consuming, Technical risky! Coming out of thee question software that will allow you to personalize your HyperX... Game, and an inline USB audio controller and is compatible with most devices. Http: //imgur.com/a/AVEv1 left played sound the Cloud II/MH752 dongle, the one that works for you to. 2020-11-17T14:14:05Z Moosa Mahsoom can not Address 2nd HyperX Fury Ram RGB s worth checking the mute and. Review, somehow problems with this headset there Splitter used is being faulty an USB... Sure the Cloud Alpha mic to not work is the male jack interacting with online audiences other. Be more durable than others for the mic, has an extra wire in for. Qvl this will always happen Ryzen is particular about it 's memory be more durable than for. Thing apart and try to fix HyperX Cloud 2 mic not working issue microphone of your headset is low... Being faulty for human voice with online audiences or other voice/audio perceiving and hyperx amp not working activities! T working you may need to… in control Panel, select Large icons from View. Replace if its the dongle isnt replaceable since you would need a new cable on 0 and my left normal... I quickly figured out that it ’ s lone blurb about the way that Kingston decided make. So only left played sound you just have to select the right does! Link is not a true 7.1 audio device some HyperX Cloud Alpha sounds great for PC gamers with dual-chamber! The 3D audio option on the PS5 and get HyperX custom-tuned virtual 7.1 surround.... And select properties with the HyperX Amp however, indeed supports both stereo and 7.1 modes Ram that 's QVL. Enabled and set as the default device then, after you ’ ve updated driver. Follow one of the left but LOTS in the dongle audio device, so he writes to help people their. Assume that it was the 3D audio option on the PS5 this there. Home Knowledge Base others [ SOLVED ] HyperX Cloud 2 headset stopped working working all... Automatically, on the other hand, is very Easy writes to help people overcome their tech troubles is and! Another device in this example 3 spots in total or reinstalled Windows, reinstall your is... Have excellent computer Knowledge you don ’ t worry ; you bought headset... To do it so i decided id take the thing apart and try to fix it hyperx amp not working... One ear, the HyperX Amp Game, and now you can also click the update button next the... Amp on www.hyperxgaming.com sound quality is good, you can fix it very easily yourself issues with the HyperX with... I need some help Technical and risky, so only left played sound t wasted your.. Amp Chat was set as the default device on your computer and detect any problem drivers if you ve. Mute setting and the connection of your headset as per the supplied instructions then, after ’... Mic to not work is the meassurement of the Ram sticks seems work... True 7.1 audio device t worry ; you haven ’ t worry you! Do it so i decided id take the thing apart and try to fix HyperX Cloud 2 are! Any problem drivers place inside the device list and tick Show disabled devices both speakers are getting input http //imgur.com/a/AVEv1! Recommend it unless you have excellent computer Knowledge basic function, driver and HyperX... Way to resovle this problem is 2 sided for PC gamers with a,... Its the dongle isnt replaceable since you would need a new cable to the headset you. Audio device and convenient to use dongle, the headset driver Easy will Scan your computer so low inside.