Find Genuine OEM Bluestar appliance parts available in USA and Canada with fast shipping by Guaranteed Parts of In-stock inventory. I did have a service issue with one small leak and an ignitor module failure at initial installation. Just look for something looks similar, physically fits, puts the glow element in the same spot, and has similar mounting hardware. They found internal gas leaks within the unit and that natural gas was leaking out of the vents in the door during operation. Do I want the replacement . It took THREE service appointment with the approved Bluestar service provider to get these issues resolved. Wobbling grates are a basic adjustment. I haven't tried myself yet. We had a terrible experience with both BlueStar and the dealer (Drimmers). According to Aaron Vogel, the dealer from Drimmers, the range was picked up directly from Bluestar in PA and delivered to us in sealed condition. Free expert DIY tips, support, troubleshooting help & repair advice for all BlueStar Oven … If you attempt to replace one of the burner ignitors, which I did, the cheap screw holding it on will break, so be ready to drill and tap a new hole and put in a better screw. Can people reconcile these differing opinions please?Thanks,Tom. Cooktop low:This reflects the gentlest burner's ability to melt and hold chocolate without scorching it. they shouldnÂt have gone out at all but they did, maybe rather than being an unresponsive manufacturer they actually tried to helpÂÂÂÂÂÂ. You have no credibility, and your presence gives BlueStar a black eye. A new un-painted door for my oven only costs $400. This is completely opposite of all interactions I have ever had with Bluestar/Prizer Painter. This is probably more likely to be true, if you call a technician who regularly works on commercial equipment. In fact, I believe the parts frequently drop-ship directly from Bluestar. It has fine temperature control for low temperatures. Please let me know if other have had similar issues. Each of the three sizes was available for use with natural gas or liquid propane. Please read https://www.consumerreports.org/recalls/bluestar-ranges-and-wall-ovens-recalled/. And that's really impossible to fix without a really close look at the specifics of the project. The fan (in the oven) goes on and off periodically. Otherwise the oven bakes evenly and the temperature is spot on. Got the chance to see Julia Child's kitchen at the American History museum in DC last week. In February 2020, the oven stopped heating. I often think I'd be better off not reading these forum since anyone can post anything weather it be real or not. We told Bluestar what the serviceman said. I haven't tried chicken, but from what other people are saying, the extra moisture makes for some of the best chicken you've ever had. Among the problems that have been voiced by BlueStar owners are the following issues: Rivets: Owners complaining about rusted rivets that are used to hold the floor pan together. It's a little more complicated than what I would expect home owners to do themselves. Oven sizes include 24-, 30- and 36-inche wide units. I can't remember everything the technician said because this was years ago. If you bought the appliance as a consumer and are using it as a consumer, the fact that you have professional training is likely irrelevant to the status of your warranty. It's a superset of a regular oven. It really gives you a great hands-on way to try out the appliance. In fact we thought our range was a counterfeit because it was so poorly constructed and had so many issues (gas smell, burners not lighting and extinguishing, 22K burner missing and replaced with 15K). Viking VSOF730SS - $5,249. It helps their brand's reputation, and as the manufacturer they have a lot more leverage over the dealer than you do. My door problem was not unusual. Join the discussion today. What is more likely is that Bluestar is a terrible company, does not stand behind their defective product, has poor customer service and can go as far as to resort to lies in order to get out of this situation. In the interest of full disclosure Chef Chris missed a few details.... probably unknowingly. The salesman tried to up-sell us to the fancier/more complex Dacor models, but all we needed was a simple, great gas range, and this one is it. I wish they still did that. In my opinion, separate is always better than an all-in-one. I don't see any reason to have a conventional range. But right away there were problems. ... Having problems trying to reinstall may tag oven door. I ordered this part: https://smile.amazon.com/gp/product/B00ECV2HOA, put the hinges on the oven door into their lock position, lifted out the door, lifted out the floor of the oven, and then replaced the igniter. That's also why you can call a service technician and there is a good chance they have all the replacement parts already on their truck. 888-908-2683 fcep@floor-equipment-parts.com. I also don't see how saying something like "Travel has no influence on leaks, poor production does" can possibly be interpreted as spinning in BS's favor. Still waiting for reply. Couldn't be more pleased. I had the complete opposite experience with very similar circumstances. We decided to go with the Wolf mostly because, at the time, the offerings from other companies (including Bluestar) had lots of negative reviews in terms of reliability. I've owned a 48" Blue Star for 10 years. They get connected to line voltage and then get hot. Three months later they took their promise back. BlueStar is the only pure convection gas oven. Other problems in the 5 years of owning this thing: The bottom pan fell apart because they used rivets that melt (they replaced that for free, with a stainless steel riveted pan,even though it was after warranty, that was nice). Sounds like the dealer is a liar but it is a shame that Bluestar is not stepping in to make things right. Fortunately, they are easy to replace. The heating issue are still occurring. I do use the CSO quite frequently to sous vide proteins before finishing them in the pan, with a torch, or on the BBQ grill. 4) Most annoying and shocking repair is that the oven hinges wore out and Blue Star will not supply parts, even through authorized dealer. Heating takes time, though I've never measured it, except for the broiler which is instant, but it has a larger cavity than most 30" ovens so I figure that's a fair trade off for being able to use a full size baking sheet. Bluestar CSK-1000042 Electronic Thermostat Kit, Small Oven, Griddle, Stainless Steel. HighsOven capacity is Very Good.Very Good at baking.Rangetop burners auto-reignite.Cast iron grates adapt for wok cooking. September 8, 2018 my husband was pre-heating the oven and when he opened the door, the unlit gas exploded and burned him badly. I used the same test conditions outlined in: http://www.appliance411.com/faq/hotrange.shtml. Their warranty means nothing since they do not even return customer's phone calls and emails. The PowR Oven Faster pre-heating, even consistent results, with the only gas powered range on the market to feature true European convection oven cooking: Available on the Platinum series ranges exclusively, BlueStar's PowR oven is truly unique in the industry. It's entirely a user error. The convection fan is a manual switch that shouldn't be used during preheat or broil. And I'd have to modify my current fridge surround cabinet (I already checked the specs). This seemed incredibly unusual for a company manager? And if we do win the dispute and get our money back from the dealer we would never touch BlueStar or Drimmers. Although bluestar oven is huge and bakes beautifully, that's where I had non-stop problems, and so do many other users. Do you know how to re-install a bluestar oven door so that the hinges catch properly? Baking:This reflects the evenness of cookies and cakes in multi-rack baking tests. Another bluestar-themed pissing match! It was reported on many appliance forums. The open top burners can be used at full power on pans as small as 6" for regular burners and 3.5" for the special simmer burner. Returned? A traditional full size oven (either as wall oven or in a range) is quite useful, but so is a fancy CSO. Why do you sometimes post as Gloden West (Bluestar Distributor) and other times as dcunited famous soccer star????. So far this combination has worked out very well (over two years now), and I'd never go back to a range. And as you correctly point out, there are substantial advantages to splitting the functionality of the range into a rangetop and a wall oven. The ceramic portion is shorter than my original one but it works just fine. Then we were told by BlueStar that Cameron was never authorized to even promise a replacement range to us and told us to go through dealer. I like things that are timeless. Travel has no influence on leaks, poor production does. I was just looking on Consumer Reports and there was a recall last October. NO doubt this range was sold cheap and sold as seen by Grants. Both were fixed easily and promptly and the unit has been a pure joy to use since. I've read that BlueStar is good, though you can expect to need to calibrate the oven and replace igniters on the range, though these are also said to be jobs you can do with just a screwdriver. I had a Wolf all gas 30" range for several months in 2015 before I got my current Bluestar 30" RCS v2. It is very attractive but do you realize the interior is only 15" high? Parts & Manuals For Bluestar Cleaning Equipment. As far as I can tell, the oven door hinges are replaceable. It worked fine last night. So, those are the people you'll have to deal with now. It seems unusual for a reputable company manager. Regardless of who's selling them, they all start in Reading, right? And since we have a plumbed CSO, there is no setup and almost not take down time. The simmer on each burner can be adjusted to be able to go very low. Stay far away from BlueStar! In February 2020, the oven stopped heating. And don't expect to make microwave popcorn; but then, real kettle corn tastes better anyway. I have looked into this because it all sounded a little funny. So this stuff is not specific to Bluestar. Thanks M. Very helpful as always. Who installed it? Like a commercial range, everything associated with the top burners easily comes apart for separate cleaning if necessary. He has had some success getting BS problems addressed. It tells you right in the instruction manual not to switch on the convection fan until the oven is up to temp. But the observed phenomenon doesn't make much sense to me. The Bluestar is a very nice no-frills oven that heats evenly and reliably. Ria Raj - Broiling works really well for vegetables like asparagus. And if I use ovens at other people's houses, I discover that there are yet another set of permutations of parameters that I hadn't experienced before. These are the hottest locations, but you can see that the front surfaces in the same location are significantly cooler. surface igniters, spark module, gas valves, gas orifices, thermostats, etc.) The low mode on the hood stopped working after a few years. I was told that a new control panel would fix my issue. The oven internal temperature was off anywhere from 20-50 degrees depending on the programed temperature. With the two exceptions that I mentioned (overall size, power of the broiler), I'd say yes. A family of 6 and we use and abuse it daily. Dropping will cause leaks and damage. There also are a lot of mistakes that installers can make and that increase the sound level. BlueStar sent out a repairman to fix it, and after the second attempt they gave me an extra warranty. Bottom line, I would not recommend it at any price. Find Bluestar part manuals and search for Bluestar parts. Aside from the dealer's installer screwing up the second install, everyone was very professional and seemed on top of the problems. Now I have to pay hundreds of dollars for a service call to repair a very expensive appliance that is less than two years old. In fact, that's actually one of the nice things about Bluestar. I wanted an oven that doesn't tell you how to cook, because then you never really learn. Bluestar says damage to the enamel in the oven cannot be fixed. I like some of these better for certain jobs than others (and I don't really like the old Viking at all). And I wanted the easy access of a wall oven. U. Recent BlueStar Oven questions, problems & answers. That is what the Bluestar service man asked "Are you sure you bought this range new, are you sure this was not a second or floor model, because this does not resemble a new unit". But igniters that that don't work are a real issue. This time we were fed up and did not want it “fixed” again but replaced. if a company is willing to lie about a phone conversation that took place to get out of this situation what else are they capable of doing? Good to see wood cabinets in the day and age of painted cabinets. I live on the other side of the country, so no idea what Drimmers' reputation is, and whether this is a common occurrence or just bad luck. I like the power and space of the Blue Star BUT the cost to keep it running after already investing in the stove is unreal. After a time, Garland lost interest in that market and sold it entirely to Prizer-Painter. Who did you buy this range from? Don't expect them to RMA the unit though. On top of it they lied to the dealer that it never happened. Blue Star replaced oven bottom to no avail. The technician actually had a new piece fabricated on his own and it fixed the problem. Convection w/without Air fryer & double or single range. A lot of the parts are generic commercial (e.g. When I sold my house, I made certain to educate the new owner not to operate the gas ovens during pre-heat or broil with the convection fan on. I replaced the first convection fan, under warranty, before the recall, because it was vibrating like crazy. Chris..... it seems on the face of it you took a risk by purchasing a range that was from a liquidation stock sale and from a non authorized dealer that has no warranty........ if you were not aware that it was from bad stock or the retailer was not authorized then you were mislead by the retailer, i don't think Bluestar are at fault here. Other high-end ranges are dual-fuel with electric convection. And that is supposed to happen when the appliance is first installed. Free expert DIY tips, support, troubleshooting help & repair advice for all BlueStar Oven … We have a wall oven as well (Miele), which we use most of the time. It goes with territory. 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I'll put my money on a bet that both doors and kick-plate will need replacing in order to match. The unequaled BlueStar gas wall oven combines heavy-duty, handcrafted construction with a seamless design to bring functional beauty to the home chef’s kitchen. It is the range. I am so glad you pointed this out: "you took a risk by purchasing a range that was from a liquidation stock sale and from a non authorized dealer". It cooked super fast and came out really nice. Are you suggesting Bluestar is a poor choice for west coast customers? Well, for what it's worth, we finally selected Dacor: Went with the entry level DR30GI slide-in and are so happy with everything about it. Preheating was very slow taking almost 20 minutes to get to 350 degrees. so guadalupe, with your inside contacts, why don't you tell us the rest of the story from the PP side. tmoseman -- I've had a Bluestar electric french door wall oven since 2017. The top center of the kick panel is hot because the single oven burner is right there behind it. food doesn't tend to get as soggy as in a microwave, and meat doesn't overcook when reheating). I am particularly puzzled by why the oven would only turn on, if another burner was going. It sucks that you have such a bad experience with your appliance. I would think that yoghurt would be a very similar problem space.