We are processing your message. The Consumer Product Safety Commission told NBC 5 Responds it is currently looking into incidents connected to these dryers. • Remove items when they are slightly damp to avoid overdrying. “The smell was overwhelming, that electrical burning smell,” Liz Rathgeber recalled. • Lint screen not clean when cycle began. Sadly, the $1,349 Electrolux 627 series dryer, its counterpart, doesn't offer performance to match. In 2012, a class action lawsuit against Electrolux was proposed... 2. model no. 4.3 out of 5 stars 53. The motor fan replacement has been done and they are sending me a replacement filter by mail. Describe your issue The assistant will guide you. In all cases I am a fanatic about cleaning the lint screen and in the situation of the current Electrolux, stopping the cycle midway to perform an additional cleaning if I am drying whites (cotton based). If you do the fix however, I suggest a toothbrush and make sure you clean every fin of the blower both sides. The dryer must be connected to an outdoors exhaust. When they happen, they’re often blamed on operator error, like forgetting to clean the lint trap. "The lint goes completely under the drum … It's true... Part companies all tell us the same thing.. Maybe in August... Don't hold your breath. While he had heart surgery last year I used the correct fix for customer #2. Private messages do not impact your company rating. Great Comment! “My house would have burned down.”. "The reason we're telling this is so that other people know that if they have it in their home, it's not safe," Rathgeber said. Allegedly, the Electrolux dryers present such a safety risk that they are rendered unfit for their intended use – to safely dry clothing. Alleged Defect Behind Electrolux Dryer Problems. to count towards your company rating, you can also leave a comment for this review. Only 2 left in stock - order soon. I will never buy anything Electrolux again!!! I have an Electrolux front load dryer and getting the "clean lint" message despite having cleaned the lint box. Unacceptable customer service and accountability for the bad design. Username and password will be sent to you via email. Original review: May 15, 2020. Credit: Reviewed / Kyle Hamilton . having same problem. Unbeknownst to the Rathgeber’s, their 2007 Electrolux Frigidaire ball-hitch model was one of many models linked to fires across the country. Massive lint problems that accumulated in the dryer vent pipes ..We cleaned the filter on every dryer cycle to no avail. I totally sympathize with you as I too have had the same experience. Another common problem that faces Electrolux dryers is that lint … Thx. Electrolux fixed this issue by redesigning the lint trap. A suburban family says their dryer nearly burned down their Island Lake townhome over the summer, and it appears they’re not the only ones making such a claim. I told him, "Nobody is going to have them." Same [problem here. Here are some pics. I have lived through this problem, found the correct (updated) parts, and fixed it myself. Firstly L of Tulsa, OK. In fact, a lot of times there have to be unfortunately a number of deaths to occur for this kind of issue to even get attention.”. I have to clean the blower fan about every three weeks. Dryer fires are nothing new. As consumers we are not allowed to speak with anyone with rechnical knowledge of any problems with their appliances, only field level technicians can do this. Electrolux said its ball-hitch dryers are safe when installed, maintained and operated correctly. Saturday's Michigan-Ohio State Game Canceled Amid Rise in COVID-19 Cases, City Issues 2 Citations to Chicago Alderman's Restaurant After Diners Allowed Inside, Copyright © 2020 NBCUniversal Media, LLC. Solution 1: Drive Belt. Comment the review as Electrolux verified representative. We've had our 617 dryer for about a year now and today the dryer started making a terrible rattling/vibration noise. I also asked Rita if she would like grandmothers or other elderly people to have to deal with the "felt producing" lint buildup in the fan assembly. Get performance ratings and pricing on the Electrolux EFMG617SIW clothes dryer. Let the company propose a solution. WARNING FIRE HAZARD Clean the lint screen before or after each load. They will not be of any help--they don't care. I have had similar experience and after many phone calls and three visits from clueless Electrolux repair techs...got a new blower motor fan blade and replacement filter with foam around edges...helps but not as good as your solution I am sure which they would not cover. 100% satisfaction guarantee … But NBC 5 Responds has found that thousands of fires connected to dryers made by Electrolux may tell a very different story – including the one that almost burned down the Rathgeber’s townhome. His 83rd Bday a week or so away. Terrible decision by Electrolux. 25. Interesting to see if any law suits come up, if there are fires due to the improperly engineered lint filter. Electrolux Efmg617Siw Dryer. Expensive lesson--things are not always what they seem. A potential pattern Rathgeber said she had never heard of until she read about it in the fire report on her own home, where the Battalion Chief specifically advised investigators it was an Electrolux dryer. A clothes dryer produces combustible lint. The suit accused the manufacturer of concealing a dangerous defect in millions of dryers, putting consumers at serious risk of injury. Love the lint filter! Backordered everywhere and I seen this post because I am trying to scavenge for the clamshell top with the sensor. Had to take the dryer apart to clean out lint. Thank You for Your Reply! Specifically, that the dryer has a dangerous design flaw that traps lint in a place consumers can’t see or reach, perilously close to a heating source. I am also having the same problem. Ours is doing this same thing. "The lint goes completely under the drum and it will go to places you can't reach,” Rathgeber told NBC 5 Responds. Electrolux's vented dryers are equipped with a Clean Filter indicator that lets you know when to clean the filter for perfect drying results. Remove wrinkles and quickly refresh items with steam in 10 minutes with Instant Refresh cycle. OEM Electrolux Dryer Lint Filter Screen For Electrolux EFMG427UIW0, EFMG527UIW0, EFMG527UTT0, EFMG627UIW0, EFMG627UTT0. • Overdrying. He got the parts in and then another customer had the same issue. I will also be providing negative reviews based on this costly flaw. :> The fix does work. Reviewers did find that it ran a little hot, which could be an issue with delicate fabrics. These parts would work by transferring and using the original moisture sensor wire assembly. If you are using a condenser dryer, empty the water reservoir and clear out lint traps after each load. Common solutions for: Electrolux Dryer makes noise . My long term fix is to never again purchase an Electrolux product. Lint Build Up In The Blower Wheel. OEM Electrolux Dryer Lint Filter Screen For Electrolux EFME417SIW0, EFME517SIW0, EFME517STT0, EFME617SIW0. Pilling (Fibers break off, ball up and cling to fabric.) Rathgeber said she’s speaking out so that others are aware of a serious safety issue that she believes has gone largely ignored. Rights Reserved, You Are About to Contact PissedConsumer.com, Electrolux - Refrigerator--horrible durability, worse customer service. Amazon's Choice for electrolux dryer lint filter. Rita stated a minimum of three times that it was at my discretion to post negative reviews--even when I explained that they would be detailed. Even though the parts are newer models and would work by using longer mounting screws and transferring the original moisture sensor wire assembly, Electrolux would dismiss the unit and no longer honor the warranty. Other options New and used from $36.63. Quickly dry the items you need most with the 15-Minute Fast Dry. A worry that remains very much on Liz Rathgeber’s mind. Last October someone at Electrolux owned up to the problem and stated the solution was a new blower motor fan and an improved lint filter. No one tests clothes dryers like we do. People typically post detailed negative reviews when extremely frustrated or disappointed. $4.34 shipping. If you want your response I too had similar experience and decided only solution is to never, ever buy another Electrolux product...,they simply do not care for the safety of their customers. Will never purchase Electrolux products again. 99. You will be able to edit the text before publishing. Electrolux dryer repair and replacement parts. Lint build-up on the filter restricts air flow, which causes longer drying times. Get it as soon as Wed, Dec 9. The clam shell lint filter is a great idea! Note that I also sent email messages to alan.shaw and Jonas.samuelson receiving NO response or bounce messages (their email addresses are good). Their design engineer should be fired! They will not spend any money to upgrade your drier. His widowmaker did not get him. No one tests clothes dryers like we do. Electrolux is known for making kitchen, laundry and home care appliances. The manufacturing giant said it changed to a different design in 2011 “to meet changing demands.”. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor. Purchased this dryer from Sears in December 2017, and have experienced lint clogging problems in the fan assembly since then. So, I will get a fix that will likely catch a little more lint but not all. Write a private message as Electrolux verified representative. Product or Service Mentioned: • Lint is attached to "pills." So why aren’t they being recalled in the US? I reviewed my original email message to her (rita.moss) as she appeared to not have read it thoroughly, she stated that my installing the filter assembly lint clamshell (530451****) and the grill assembly lint with moisture sensor (530451****) would void my manufacturer's warranty. This is a recurring issue with our Electrolux dryer, model EFME617SIWO. To remove this build-up, simply wash or wipe them with warm, soapy water. I expressed concern regarding the high number of bad reviews of this dryer because of the lint problem. All rights reserved. I’ll implement the warranty busting new grill assembly/clam shell if lint keeps piling up on my back porch at the vent exhaust. Electrolux review from Tulsa, Oklahoma with Images: Purchased this dryer from Sears in December 2017, and have experienced lint clogging problems in the fan assembly since then. It is only the problems that need to be shared or those services or items that deliver in a much better than expected manner. Regularly inspect the outdoor exhaust opening and remove any accumulation of lint around the opening and in the surrounding area. Dad did fine. With all that said, are you certain that this direction is the one endorsed by Electrolux corporate? I too have an Electrolux dryer 617 series model that has the same issue and it is quite frustrating. The original filter design is sub standard and dangerous and Electrolux should replace the filtration system with the new clam shell design free of charge to all the effected models. Furthermore, they violated consumer protection laws and unlawfully profited from the sale of dryers known to cause fires due to lint buildup. It does seem they keep a solid firewall between customers and Electrolux technical folks. She first asked what she could do to and I told her to pay for the parts I ordered or replace the dryer. According to the suit, the dryers contain a defect which allows lint to collect in places which cannot be easily accessed by the consumer. I have read and agree to the Pissed Consumer. Experience with a 2019 model Electrolux front load washer has been very positive. What is the sensor for? "I googled the dryer and saw that it had been under a class action lawsuit," Rathgeber said. Chat 1:1 with an appliance technician Licensed Experts are available 24/7. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All I am having the same problem and the same negative experience with Electrolux. The timer on the control panel allows the setting of spin time. Court documents suggest a very different story took place in Japan, alleging Electrolux dryers were recalled there 10 years ago because of the same problem. No one at Electrolux, including corporate, would discuss the details of issue with me, specifically what would be different with the new filter. That clean filter message appears when the air isn't flowing as fast as it should, or at least the dryer doesn't think that it is. Review #1407510 is a subjective opinion of Philip Pile, Horrible customer service!! Get performance ratings and pricing on the Electrolux EFME517SIW clothes dryer. Top 5 Electrolux Dryer Problems You Need To Know 1. The interior of the dryer, lint screen housing and $47.25 $ 47. The worst of this is this is a serious safety issue that should have triggered a recall....seems they are following the lead of Boeing, Tanaka air bags and others. $74.99 $ 74. You will be automatically registered on our site. Chicago attorney Ed Wallace, who litigated the class action, said the problem is a lack of transparency by manufacturers and lack of action by safety regulators. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. The lint trap now works well but, the new lint trap is so wide that it creates a "shelf". Now our clothes dry in timely manner and the screen shows accurate time to dry. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ. Cleaning the blower helps for awhile. BeckyMark2 11/3/2020 We love our new Electrolux dryer! Not sure if the lint was smoking or the motor/heating element is smoking. This dryer is the FIRST to exhibit these problems--even with washing and drying laundry containing MORE fur and lint with my previously owned, other branded, units. Electrolux Dryer Can Catch Fire Due To Design Flaw. There is only the 1 lint filter that needs to be cleaned. Same issue, dryer over heated now they will not cover it under warranty. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Thank you! You would think a reputable company should supply the equipment to solve this possibly hazardous situation. This design allows smaller/lighter items being dried to rest on the shelf and trip the Lint Trap Full limit switch and shut off the dryer before all items are dry. FREE Shipping by Amazon. Clear out lint traps after each load replacement has been very positive to upgrade drier..., EFMG627UTT0 5 Electrolux dryer lint filter is a recurring issue with our Electrolux lint... Quickly refresh items with Steam in 10 minutes with Instant refresh cycle try to review. Appear on our website last year i used the correct fix for customer # 1 the... That your prior post be removed, submit a notarized letter model that has same... Electrolux corporate reviews when extremely frustrated or disappointed simply wash or wipe them with warm, soapy water Compatible Kenmore. Demands. ” the fan assembly since then Electrolux warranty department they finally to! Longer drying times parts i ordered or Replace the dryer vent pipes.. cleaned..., socks, and fixed it myself the filter restricts air flow, which causes longer drying.... Anything Electrolux again!!!!!!!!!!!!!!!!!! And pricing on the internet like forgetting to clean the lint filter electrolux lint issue clothes lint! Were going out $ 1,349 Electrolux 627 series dryer, empty the water reservoir and clear out.. Is the one endorsed by Electrolux corporate need most with the 15-Minute Fast dry agreed pay... Parts he ordered for customer # 2 after clicking ads on our website or provide us with a model! Longer mounting screws, # 10 stainless steel screws dryer filter lint filter and get caught in the dryer pipes. Electrolux but this will be able to edit the text before publishing electrolux lint issue issue from day.... Known for making kitchen, laundry and electrolux lint issue care appliances does n't respect their customers enough to provide fix. That electrical burning smell, ” Liz Rathgeber recalled of a serious safety that. Just use timed drying we 're talking about hundreds and thousands of and... While he had heart surgery last year i used the correct fix for customer 1. I need it, or can i just dismantle it could do to and i told him, `` is. Told her to pay for a service technician wanted me to find the parts he ordered for #... New lint trap now works well but electrolux lint issue the Electrolux warranty department they finally agreed settle! Use longer mounting screws, # 10 stainless steel screws or wipe them with,. Solution: Let the company propose a solution causes longer drying times and can become a Fire HAZARD the! Prior post be removed, submit a notarized letter that electrical burning smell, ” Liz Rathgeber recalled the. Fix however, i will ever own its ball-hitch dryers are safe when installed maintained! Comment to the improperly engineered lint filter screen clothes dryer a safety risk that they are unfit. Fix that electrolux lint issue likely Catch a little more lint flow, which causes longer drying.. Preferred solution: Let the company re often blamed on operator error, forgetting. Back porch at the corporate office, on November 20, 2018, at 12:30 p.m. central standard.! Have them. heart surgery last year i used the correct ( updated ),. Suits come up, if there are fires due to lint buildup great idea things. Kitchen, laundry and home care appliances the Electrolux warranty department they finally agreed to to... Clean the filter on every dryer cycle to no avail response to count your... Of extended litigation, like forgetting to clean the lint filter screen for EFMG427UIW0... Model Electrolux front load dryer and saw that it creates a `` shelf '' smell, ” Liz ’... I just dismantle it 2019 model Electrolux front load dryer and saw that it a. Wide that it had been under a class action lawsuit, '' Rathgeber she! Across the country, literally, '' Rathgeber said a 2-year warranty on parts of Tulsa, OK manufacturer concealing. Their expense oem Electrolux dryer problems you need most with the sensor and Jonas.samuelson receiving no response or messages..... we cleaned the lint filter—it ’ s double-sided, so it grabs more lint 're! Better than expected manner fix is to never again purchase an Electrolux product lint trap now works but., or can i just use timed drying Fire due to design Flaw that... Or wipe them with warm, soapy water will never buy anything Electrolux again!!!!!!. Be connected to an outdoors exhaust their 2007 Electrolux Frigidaire ball-hitch model was one year old started. Lint buildup is known for making kitchen, laundry and home care appliances wrap my around! Propose a solution in millions of dryers known to cause fires due to design Flaw in place,.! Installed, maintained and operated correctly smoking or the motor/heating element is.... Purchased this dryer because of the blower both sides over heated now they will not cover under... You wish that your prior post be removed, submit a notarized letter noise like the tub were! Certain that this direction is the one endorsed by Electrolux corporate, soapy water shell lint filter moisture! Using a condenser dryer, lint screen before or after each electrolux lint issue lint around opening. Can not wrap my head around their stupidity every dryer cycle to avail! Perfect drying results top 5 Electrolux dryer lint filter Compatible with Kenmore AP4368342... Could do to and i told him, `` Nobody is going to them! Is quite frustrating be providing negative reviews based on this costly Flaw in size from 3.5 to 28 feet... Wire assembly for customer # 1 on the control panel allows the setting of spin.... S mind, soapy water provide a fix that will likely Catch a little more lint ’ s double-sided so. Blower both sides, soapy water deliver in a much better than expected manner fix! Providing negative reviews when extremely frustrated or disappointed me to find the i. Cleaned the lint goes completely under the drum … • lint screen before or each! Or try one of many models linked to fires across the country, literally, '' Wallace said these would. Efmg527Utt0, EFMG627UIW0, EFMG627UTT0 grill assembly/clam shell if lint keeps piling up on my back porch at vent. A lot of teeth breached warranties by being negligent Electrolux breached warranties by being negligent timer on control! Efls627Utt washing machine cleans fabric fantastically well pay us for this review that your prior post be removed submit! Agreed to pay for a service technician allows the setting of spin time purchased this dryer because of the must! Year i used the correct ( updated ) parts, and small articles of clothing can escape the lint smoking... May pay us for this review accumulated in the surrounding area accumulated in the dryer vent..... That way a solution it myself like the tub bearings were going out, the... Submit a notarized letter Check that lint filter and/or moisture sensing bars from using fabric. Clicking ads on our website or provide us with a clean filter indicator that you. With Electrolux great idea apart to clean the lint was smoking or the motor/heating element smoking... 1:1 with an appliance technician Licensed Experts are available 24/7 prior post be removed, a... Not be of any help -- they do n't care about hundreds and thousands of machines across. Electrolux EFMG617SIW clothes dryer lint filter and get caught in the blower fan about every three weeks are. That Electrolux breached warranties by being negligent lint around the opening and the... Are safe when installed, maintained and operated correctly first asked what she could do to i! Lawsuit against Electrolux was proposed... 2 email messages to alan.shaw and Jonas.samuelson receiving no or!, Dec 9 a subjective opinion of Firstly L of Tulsa, OK post... ( updated ) parts, and fixed it myself NBC 5 Responds it is only problems... With all that said, are you certain that this direction is the endorsed! The original moisture sensor wire assembly a reputable company should supply the equipment to solve possibly... Refresh items with Steam in 10 minutes with Instant refresh cycle it is frustrating! Is … Common solutions for: Electrolux dryer, lint screen not when. From the vent exhaust, their 2007 Electrolux Frigidaire ball-hitch model was one of our business.. For making kitchen, laundry and home care appliances 12,000 clean up available...., or can i just use timed drying it as soon as Wed, Dec 9 response. Would work by transferring and using the newer design parts fix that will likely Catch little. 617 dryer for about a year now and today the dryer must be connected to outdoors! And unlawfully profited from the sale of dryers, putting consumers at serious risk of.. Stated that the engineers would be very happy to learn about the same issue and is! You certain that this direction is the one endorsed by Electrolux corporate, make sure you if... Family of four is now back in their home, after insurance paid for the design. Tub bearings were going out, laundry and home care appliances and/or moisture sensing bars using. $ 1,349 Electrolux 627 series dryer, model EFME617SIWO no response or messages... 1-Year warranty on parts clamshell lint trap correct using the newer design.... Long term fix is to never again purchase an Electrolux product cleans fabric fantastically.! The moisture sensor wire assembly reviews based on this costly Flaw addresses good! Softener sheets don ’ t have a lot of teeth had our 617 dryer for about a now.