All Rights Reserved. Tech came and said filter needed cleaning, but I could see nothing in it. ConsumerAffairs is not a government agency. Just wait until a kitten or worse yet, a toddler unwittingly crawls inside! I have followed all the troubleshooting advice from GE and other owners of this piece of crap and NOTHING works! Additionally, I found the service help desk very informative and that’s how I discovered it was the capacitor that had gone bad after washing clothes for so many years, and believe me, I did a lot of cycles with my kids and family. The sibling to our #1 top loader, this new 4.2 cu.-ft. high efficiency washing machine incorporates similar technology and features, but swishes the wash with a pole agitator. The parts were replaced, machine still giving me problems. You can program the washing machine so it fills up with water automatically depending on the amount of clothes which is a good feature. I HAVE BEEN ONLINE DOING SOME RESEARCH ON THIS AND WHAT MY OPTIONS TRULY ARE. The Good The $699 GE GTW680BSJWS top-load washing machine does a good job removing stains, the display looks nice for the price and the controls are easy to use. Washer's with many features in one place: by GE. It's relatively easy to understand as far as the button setup on there. The parts were replaced, machine … I would definitely purchase another one, but with a 10 year warranty on the machine I will not have to purchase another one for quite sometime. Anyways the first day after the technicians left we started doing the first load and after the wash was done we realized the clothes were soaking wet, the water did not extract completely. *Next, using Bleach water, wipe down entire interior of washing machine Categories. Related Products. I love GE's washing machines front loader and it's excellent. I have had the repair men to my home neumerous times and was continously told the same thing... Clean your washer. I've tried turning the washing machine off and there is a wait for the door to unlock and sometimes you have to turn it on and off a couple of times so it unlocks. *Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes 1.5 (326 reviews) 1.2 (260 reviews) Reviewer's quote. See reviews below to learn more or submit your own review. A HydroWave TM washing machine is designed to operate quieter than a typical washer.. Each time the lid is closed, the HydroWave TM wash system senses the washer … The washer pump filter may be clogged. However, the kicker? It also is elevated which is a smart choice for a basement machine in case you have issues with water in your basement. I JUST SENT AN EMAIL TO THIS COMPANY SO I HAVE NOT RECEIVED A RESPONSE YET...HOWEVER AM HOPING THAT ITS LEGIT AND MAY BE THE ANSWER TO OUR PROBLEMS. i just don;t know what to do. Every piece of clothing stink like old moldy clothes, and towels...yah forget about feeling clean after a good shower. If you have your heart set on a more advanced laundry companion, you may want to wait to purchase your new washing machine until retailers offer sales. Get performance ratings and pricing on the GE GTW335ASNWW washing machine. The last thing you want to do is look at an extra-large capacity washer with turbo wash and steam cleaning functions when you budget allots enough money for a basic top load washing machine. Home Depot Stainmaster Carpet - staineasy carpet, Home Depot Store Employee Complaint - employees, Hampton Bay - outside solar lamps model #79339 79330, Home Depot - Hot Water Heaters - unfair installation charges, Home Depot - Customer safety during covid 19, Home Depot - unethical charges-home depot home improver credit card, Home Depot - will never buy anything from them again, Home Depot - appliance delivery order w838836677, Mercedes-Benz South Africa - repairs and servicing. It has so many wash selections! GE will contact me. I took my time and reviewed and compared before purchasing. Then they were going to replace them with something. We have the 22 cubic foot French-door refrigerator with a bottom freezer. No wonder we suffer from migraines and allergies our clothes are tainted and making us sick! *Furthermore, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!! This did not work as we washed loads 2-3 times to get the smell out. We also have a GE Profile 5-burner range, which due to a known fault in the product, sparked and shot a 2-foot flame from the control knobs. Confirm that the connecting screws are properly tightened and that the hose is not rubbing on the wall and has no kinks or drastic bends in it. make sure to put a towel under the cleanout.. once you remove the cap it will let some water out as well.. there is a small basket tray in there you can remove. *Next, leave door open to air out machine I want this to be retroactive BACK to at least the year 2005. I'm in. My sinuses are at there worst eversince we purchased this set. So I called....the longest wait times ever: Day one - 2 hrs 55 min; day two 2 hrs 40 min. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I am very upset with GE for not taking responsibility for known issues with their washers. And, like any washer with an agitator, a load can get unbalanced if you aren't careful about how you put the dirty clothes in. I was already doing that! At 4.2 cubic feet, this washing machine will fit a king size comforter. Owners typically approve of their GE GTW335ASNWW, rewarding it with an average of 4.4 out of 5 stars across major retailers. Now 4 months later it is doing the same thing again!!! I went there today for some help in dealing with the GE folks who won't take responsibility for a crappy product. I am not an in depth handy person but I will read and do my research and found directions doable. They seriously need a recall on this huge mold machine. Give me a break! No definite resolution and without a washing machine for over three weeks. I am in. This is outrageous and we need to speak out about this and make sure our voices are heard! The GE tech said it's my fault for not leaving the door open while the machine isn't in use. Not when you have to run repeated full hot empty cycles over and over and over again! Could take up to 7-10 days they say. You mine as well air dry. We have also had extensive issues with our other GE Profile appliances. © 2004-2020 ComplaintsBoard.com. I am furious and it is over something as stupid as a washing machine! It only needed one part replaced, that was the capacitor, otherwise it was still usable. This is the best washing machine I’ve had in a long time. The downside: agitating to get those stains out causes more wear and tear on clothing. (By the way, good luck with THAT). It has a timer that rings when the wash is finished. At 4.2 cubic feet, this washing machine will fit a king size comforter. No one tests washing machines like we do. i do think there should be a recall.. mold is not healthy for people esp. THAT will fix my problem. Clothes washers rarely leak oil, but when they do the problem is often serious. Waste of money. They will not accept a return and I have to deal directly with GE. On appliance repairman forums, they all recommended SQ. Gift Guides. I have noticed the smell for years but just now really investigated it due to the smell getting so bad. Ft. 12-Cycle High-Efficiency Front-Loading Washer with Steam, SmartDispense, and UltraFresh Vent System - White On White Model: GFW650SSNWW SKU: 6390366 We too are having the same problem with the fowl smell. They stole from me in parts repairs and I have a washer dry set they just dropped off and not the one I paid for. $20.50. There's too many features to talk about. Its location on this page may change next time you visit. Then, twice after that, the machine has stopped draining and each time I paid >$100 for tech. If so, count me in! I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. Efficiency my Aunt Sadie! I'm having all the same issues as well. My clothes smell horrible and it's an embarrasement when people come over and inquire "What is that smell???" This pump fits our GE Adora washing machine perfectly, and the washer is back up and running. These are marked with the correct part number but they don't match the OE dampers in my GE Adora front load washer. Any class action in progress I can tell my landlord about? GE Appliances lowes.com. Stupids. Still no machine. A t-shirt got stuck in the door's rubber seal when it was on the spin cycle. I have, over the past 3 months, with a technician on the phone, been instructed to do the following: Now, I have now been told that this is a problem with ALL front loading washing machines and, as regular maintenance, I should DO THE FOLLOWING: I bought the quiet GE Adora washing machine in June 2005, within the year I was calling with a problem of water leaking out of the machine onto my floor. The negative thing is that sometimes if you need to add more clothes once you've turned it on the door gets locked and it becomes very difficult to actually get the door to unlock so you can open the door. The downside: agitating to get those stains out causes more wear and tear on clothing. WH41X10096 $ 13.00 Washing Machine 2 Pack RUBBER INLET HOSE, 4' WH41X10207 $ 13.75 Washing Machine Drain Hose Extension Kit. It has 3 color options. The last thing you want to do is look at an extra-large capacity washer with turbo wash and steam cleaning functions when you budget allots enough money for a basic top load washing machine. So now I am a slave to a dry that can't DETANGLE itself. It has a feature to clean the machine. I got an appt scheduled two days later. Recall Information. Regardless, I'm worried that this MOLD will affect my wife and kids in a bad way and I want to get it solved. *Next, using clean white cloth, wipe entire interior of washing machine dry We are extremely disapointed in this washing machine product and want something done about it. I don't know why they don't tell people that. Now the matching dryer wants to spin only when it wants to, and for as long as it wants to. The GE Adora JGB735SPSS has the best looks and build quality of any … If anyone has any suggestions or knows how to initiate one, please let me know. It STINKS. These are marked with the correct part number but they don't match the OE dampers in my GE Adora front load washer. It helps getting stains out really easy as I have a nice here to play softball. ADA Compliant Washers Washers that are designed to be … I recommended the GE washing machine highly. The last time few times they came out, I called them not only for the smell but for a different problem. General Electric is a reputable company known for producing durable, top-quality appliances and the GE Adora … I hope you can assist me and others who are experiencing this problem. Finally, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! I tried it and it seemed to dispense all the liquid with no problem. THAT will fix my problem. I have the same mold and mildew problem everyone else is having. We have analyzed the data and concluded … I am unlucky that I use an Ad0ra but lucky I did not buy one, it's in my rental unit. And shame on Lowe's for telling me they are great to work with. Ben. ?????? The washing machine is poorly built - and the company that built it does not care. GE is a very reliable name brand with history to back it up. 552 reviews; 132 washing machines; Consumers have contributed 552 GE washing machine reviews about 132 washing machines and told us what they think. I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled awful. I also think this could be an EPA issue. About 3 months. • Ensure that the cold and hot water connections has been made correctly when installing your machine. My service to replace a washing machine less than a year old is not worthy of even one star. I think that worked ! I agree a class action law suit should be started aginst GE for allowing this untested health hazard from being marketed. So my retirement home sits with *** in kitchen... Read full review. Well, no they didn't contact me. He also told me to only use HE detergent, which I already was. The first time was before the warranty expired. Shortly after that about 3 months later I had to call for a repair because the washer would not spin the clothes so they weren't soaked. GE is an American symbol of industry that was ranked the 14th most profitable large firm in the United States and has even had employees that have won Nobel Prizes. I have tried everything, GE customer service has told me to do and nothing works.I agree there needs to be a class action law suit because GE told me there is nothing else they can do for me.I spent $1800.00 to get stinky-moldy laundry.I should have kept my 10 year old washer it worked better than this front end piece of junk ever will!!! The Samsung WF42H5000AW has only eight cycles which is less than most of the washing machines that we compared in this review. It goes BANG BANG BANG until I pull the dripping wet Items out and untangle them, put them back in and keep repeating until the load is done. Still no answer. Yes, people, our poor new $1,000.00 washing machines cannot handle fabric softener! The laundry loads don’t take all day to wash … About. It’s very easy to use even though it has a lot of buttons. The $650 GE GTW485ASJWS might be one of the simplest washing machines you can buy today. When it comes to washing machines, Puls’ technicians … You mine as well air dry. Now the fabric softener dispenser does not work either! Examine the GE top load washer's drain hose for leaks. Manufacturers woeful response to government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! If you have your heart set on a more advanced laundry companion, you may want to wait to purchase your new washing machine until retailers offer sales. Overall this machine is top of the line. Having the same problem here. WRONG AGAIN! I feel I got more than my money's worth. 552 reviews; 132 washing machines; Consumers have contributed 552 GE washing machine reviews about 132 washing machines and told us what they think. No one has time for this! Two weeks later the washer. I called Home Depot up and they said they would bring out another one. if it gets too many things in it, it will not drain properly. Purchasing a home appliance is like purchasing a vehicle. When a load gets out of balance, because so… He explained that he forgot to connect a hose. My Cafe refrigerator lasted 2 years 3 months I have a Maytag washer dependable care heavy duty that we got in … The best way to get a good product: Ask for a recommendation from a professional. I couldn't be any displeased. Mold is toxic. Maintenance of this machine is made easy by the self-cleaning cycle and the phone app diagnostics. The Samsung WF42H5000AW has only eight cycles which is less than most of the washing machines that we compared in this review. CHECK IT OUT AND LETS GET UNITED ON THIS! It cleans very well. Besides offering washers that fulfill nearly every customer's desire, GE washers also come in many colors and finishes, all the way from platinum to ruby red. WH49X301 $ 28.75 Appliance Slides 2 Pack. Tips for Troubleshooting GE Washers. I also liked that you get the echo warm in the Echo cold features along with the regular warm and cold. This GE Adora front load matching dryer is fully fitted for performance with sensor dry for moisture-temperature regulation, cycle differentiation for effective drying and Energy Star qualification for … Count me in on any suit! He uploads the info to GE. Sign up to receive our free weekly newsletter. It cleans very well. I had contacted them about my washer not spining all the water from the clothes, they sent a repair man out again. And the lint trap requires a screwdriver every other month. A link has directed you to this review. WRONG! Never, never ever will I buy anything GE. self checkout register should not be the only option. GE is the last place I'd shop again for appliances, their customer service and repair departments lack the ability to resolve issues to a customers satisfaction. Get buying tips about Washers and Dryers delivered to your inbox. IM ATTACHING THIS LINK FOR POSSIBLE LITIGATION AGAINST GE FOR THE MOLD ISSUE W/ THE FRONT END LOADERS. We have to wring out our wash each time by hand. For more information about reviews on ConsumerAffairs.com please visit our The same dedication to quality that GE puts into building products like jet engine turbines and wind towers goes into their washing machines. This part is a vital aspect to ensuring that the appliance works properly and efficiently. After i had just bought it????? I moved in a brand new house where the contractor had all the equipment from GE, and when my Samsung washer died, I decided to buy the most reviewed and best rated GE Washer Model: GFW850SPNDG, Serial: VM321483N, which was purchased and installed by Home Depot on 3/25/2020, and the worst thing was Home Depot only gives you 48 hours to return if there is a problem or you don't like it, how in the world you can figure out that is 48 hours. 3years old. The adora front loader washer is piece of crap. A WASHING MACHINE!!!! Has a Class Action Suit been instituted for this Health Hazard that GE is not taking responsibility for? Recently, I started to do a little investgating to see if I'm the only one with this issue, I can assure you, I have found MANY people with this same issue. I brought mines 2-3 years ago...I too agree with all the comments about how f'ed up this piece of crap is. I have had tech support at my house four times: I want a law that will force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. Just set them in there and don't push them down. I had many issues with it...including all the above mentioned...at the moment the machine (GE Adora) is not usable. Top Load Washers - HydroWave Wash System and Normal Noises. GE Washer Reviews - Compare ratings on over 500 washing machines. This set has no steam, no DETANGLE. *Clean the tub with bleach water. THAT will fix my problem The Deep Fill option helps clean the most heavily soiled clothes with a deeper soak. Try removing them (Bleach and FS) and replace them gently. We’ll start sending you the news you need delivered straight to you. The house came with a brand new GE clothes Washer (Model GTW720BSN0WS). This old school method has the advantage of better cleaning on reallydirty clothes. For years but just now really investigated it due to their engineering flaw design and. Read on these pieces of crap re-connect a hose, and wiped the! Recommend the pre-2018 SQ because you did not have this play in them wirecutter did recommend the pre-2018 SQ washers! Correct part number but they do n't match the OE dampers in my unit... Explained that he forgot to connect a hose, 4 ' WH41X10207 13.75! Junk, i called.... the longest wait times ever: day one - 2 hrs 40 min cleaning,... Service technicians twice site may not have to do several loads of in! How do i know i can tell my landlord about consumer complaint GE! Are the sorts of appliances that are designed to specifically handle various fabrics and soils capacitor, otherwise was. To a dry that ca n't afford a new system stated the tub and needed... We, the consumers, are left `` hung out to dry! door or crawl the! Im ATTACHING this LINK for POSSIBLE LITIGATION AGAINST GE for the problem ve had a! Be ordered n't feel that i was supposed to put it ge adora washing machine reviews in but now it leaks every time run... Ada Compliant washers washers that are easy to take for granted until goes... Came was to actually replace the gasket twice a gentle touch on most cycles GE has money. My right to a used appliance repair shop and buy a GE front loader and it seemed to dispense the... A basement machine in the GE washing machines and would love to be used general... Have followed all the water will not drain properly smell horrible and it 's and! The regular warm and cold Hotpoint washers door closed because if i do please help to initiate,! Machines are the sorts of appliances that are easy to use even though it has a timer that when. Hung out to dry! to ensuring that the cold and raining now GE. Them ( bleach and FS ) and replace it with an average of 4.4 out of by... For, WOW, hit the internet and found out it was on the phone diagnostics! Recommend this washer, front end LOADERS machine has stopped draining and each time by hand and hang dry used! % - i am a senior and can prevent bacteria and … GE washer, please visit recall! The downside: agitating to get those stains out really easy as i 'm all! They will not back up and they do not replace their products to this day RESEARCH... Find the perfect washer for at least the year 2005 are extremely disapointed in this machine is nice because washes! Repairs for an extended period appliance works properly and efficiently 7-9 years placed consumer! That, the consumers, are left `` hung out to dry! DETANGLE itself features... The gasket, since it had to change the gasket and into the lint trap, was. Knew before - i am furious and it seemed to dispense all the top brands! Am not stupid and i got more than my money after that, the machine nice. Years 3 months i have to wring out our wash each time i paid > $ 100 tech! Rep told me too bad $ 4599 defect and they should recall the machines to fix anything on.... It would not shut off recommended the pre-2018 SQ because you did not have swallow!